1.1 The accommodation contract is concluded as soon as the room has been booked and confirmed or, in the event that a confirmation was not possible due to time constraints, when the room has been made available.
1.2 If the time period between the conclusion of the contract and the provision of services exceeds 180 days, the hotel reserves the right to make changes in the price without prior notice.
1.3 Reserved rooms are available from 3pm on the day of arrival until 12pm on the day of departure. We are entitled to assign reserved rooms to others after 6pm if a later arrival time has not been expressly agreed.
1.4 A claim to the assignment of particular rooms does not exist; if the confirmed rooms are not available we can provide an equivalent replacement, also at another establishment.
2.1 The hotel is entitled, especially for group reservations and guests from abroad, to demand deposit payments or prepayments. Should agreed deposit payments not be received the hotel can withdraw from the contract.
2.2 Deposits are fully refunded if cancellations are made in time.
2.3 Our hotel bills are due immediately, at the latest on departure, without deductions and to be paid in cash. Acceptance of cheques, credit cards, and other payment methods is only on account of performance and – with the exception of credit cards recognised by us – only with prior agreement.
3.1 Cancellations of reservations need to be in written form and must be confirmed by the hotel.
3.2Free-of-charge cancellations of individual reservations are possible up to 14 days before arrival.
3.3 Cancellations by groups (from 5 persons ) are granted free-of-charge up to 90 days before the booked day of arrival.
3.4 For cancellations by groups from the 89th day before the arrival date 50% of the room price is charged. For cancellations between the 14th and 4th day before the arrival day we charge 70% of the room price. For cancellations up to the 3rd day before the arrival day we charge the full room price less 20%, for board less 40% on meals.
3.5 The hotelier is bound by good faith not to assign occupied rooms to others in order to avoid financial losses.
4.1 §§ 701 – 703 of the BGB (German civil code) apply for our liability, a liability due to other reasons is excluded unless damages were caused by us intentionally or by gross negligence.
4.2 Place of execution and court of jurisdiction is Saarbrücken.